A funeral director’s day rarely follows a predictable schedule. Between meeting with families, coordinating services, preparing obituaries, answering questions, and managing administrative tasks, there is always something demanding attention.

Many responsibilities are essential to providing excellent service. Others involve repetitive steps that quietly take time away from families.

Often, the biggest time losses come from small tasks repeated throughout the day. By identifying where those delays happen and improving workflows, funeral homes can reduce administrative work and create more time for meaningful interactions.

As a funeral director, you know that every detail matters when serving a family. But you also know that every detail has a cost.

For a long time, handling transfer mileage has been a bit of a headache. Calculating distances, figuring out what to charge, and trying to explain those extra fees to grieving families at the last minute isn't just time-consuming it can also feel uncomfortable.

Until now, there was no simple, seamless way to reflect transfer costs in an arrangement on Sympathy Plan.

That’s why we are incredibly excited to introduce Mileage Charges - the smarter, completely automated way to handle transfer logistics.

Traditional Arrangement conference is changing:

It can be challenging to balance supporting a grieving family with the need to capture every important detail during an arrangement conference. Often, focusing on one means compromising the other, leaving you to piece information together later. 

We believe you should be able to prioritize being present without worrying about the details.

That is exactly why we built Heardstone.

Created specifically for funeral professionals, this tool captures and organizes everything talked about in the meeting, without you ever needing to lift a pen.